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Payment and delivery

Methods of payment

  • We accept Visa, MasterCard and American Express for payment.
  • Payment is fast and safe
  • For optimal security, we work with 3D Secure (Visa and MasterCard).
  • Tickets are dispatched immediately.
  • To use this payment option, you must have a PayPal account.
  • To register, you need to fill in all the required fields with your data once and choose a convenient type of payment for you (debiting funds from your account or payment by credit card).
  • Subsequently, payment is made easily, quickly and securely by entering only your username and password.
  • Specifying bank details online is not required.
  • After ordering the tickets, please transfer the amount indicated in the invoice within 5 days to our account.
  • Please note that if the money is not credited to our account in a timely manner, the tickets ordered by you will be available for sale again.
  • Tickets are dispatched as soon as the payment arrives in our account.
  • This payment type is not available if there are less than 5 days left before the event.

Delivery methods

Electronic ticket/E-Ticket

It's free

  • E-Ticket is an electronic form of a ticket.
  • You will receive your ticket by email immediately after placing your order and confirming your payment.
  • Print the ticket in A4 format or open it on your cell phone screen.

Standard Letter

Only available in Germany €3.50

  • Uninsured option.
  • It's not possible to track the location status.
  • Delivery in Germany takes about 3 working days.

Tracked letter

All countries €6.95

  • The maximum amount of insurance in Germany is €25, for other countries €34.
  • A more reliable delivery option.
  • Ability to track delivery status using a unique tracking number.
  • Delivery in Germany takes about 3 working days.