Dark mode

+49 611 94 49 8000

bilet@kartina.tv

Payment and delivery

Methods of payment

We accept Visa, MasterCard and American Express for payment.
Payment is fast and safe
For optimal security, we work with 3D Secure (Visa and MasterCard).
Tickets are dispatched immediately.

To use this payment option, you must have a PayPal account.
To register, you need to fill in all the required fields with your data once and choose a convenient type of payment for you (debiting funds from your account or payment by credit card).
Subsequently, payment is made easily, quickly and securely by entering only your username and password.

Specifying bank details online is not required.
After ordering the tickets, please transfer the amount indicated in the invoice within 5 days to our account.
Please note that if the money is not credited to our account in a timely manner, the tickets ordered by you will be available for sale again.
Tickets are dispatched as soon as the payment arrives in our account.
This payment type is not available if there are less than 5 days left before the event.

Delivery methods

Electronic ticket/E-Ticket

It's free

E-Ticket is an electronic form of a ticket.
You will receive your ticket by email immediately after placing your order and confirming your payment.
Print the ticket in A4 format or open it on your cell phone screen.

Standard Letter

Only available in Germany €3.50

Uninsured option.
It's not possible to track the location status.
Delivery in Germany takes about 3 working days.

Tracked letter

All countries €6.95

The maximum amount of insurance in Germany is €25, for other countries €34.
A more reliable delivery option.
Ability to track delivery status using a unique tracking number.
Delivery in Germany takes about 3 working days.